Office of the Assisted Living Registrar

Guiding Principles of the OALR

The Office of the Assisted Living Registrar is an agency of the Ministry of Health Services and is located in Vancouver. The following principles guide the Office’s conduct and operations:

• protect the health and safety of residents
• value the perspectives of stakeholders — i.e., community advocates for seniors, operators, health authorities and other government agencies
• partner with stakeholders to update the health and safety standards
• investigate complaints using an incremental, remedial approach
• ensure fairness, transparency and accountability in its administrative practices