Office of the Assisted Living RegistrarWhat's New?New: Prevention and Control of Infectious Diseases Updated: Health and Safety Standards Updated: Serious Incident Reporting Updated: Serious Incident Report Form PublicationsBrochuresComplaint Investigation in Assisted Living [PDF 411 Kb] — provides information about the assisted living complaint process. The brochure is also available from assisted living operators.
Information About Assisted Living [PDF 551 Kb] — provides information about assisted living in British Columbia and the role of the Assisted Living Registrar. The Registrar provides copies of this brochure to operators for distribution to residents and their families. Should I Register My Residence? [PDF 105 Kb]— provides detailed information for developers and operators on whether they need to register their residence, and on the differences between assisted living and other forms of housing. Registrant Handbook ExcerptsThe Office of the Assisted Living Registrar issues the Registrant Handbook to operators of registered assisted living residences (i.e., registrants). The handbook sets out operators’ obligations and the Office of the Assisted Living Registrar’s policies and procedures. It also provides reference material to assist operators in fulfilling their obligations. The handbook is intended to be used as a guide for day-to-day residence operations, interaction with the OALR and staff training. Excerpts from the handbook are available below:
Overview
Introduction [PDF 55 Kb] — outlines the purpose and use of the Registrant Handbook and explains the Assisted Living Registrar’s mandate and the OALR’s guiding principles.
Policies
Registrant Obligations [PDF 46.3 Kb] — an overview of registrants’ obligations under the Community Care and Assisted Living Act.
Operating an Assisted Living Residence [PDF 67.3 Kb] —an overview of key features of the assisted living service delivery model.
How to Maintain Your Registration [PDF 57.3 Kb] — outlines what an operator needs to do on an ongoing basis to keep the OALR’s information about the registered residence up to date.
*** UPDATED *** Health and Safety Standards [PDF 272] — the six high-level outcome-based health and safety standards for assisted living residences, related outcomes, and examples of how operators can demonstrate compliance with the standards.
Resident Entry and Exit [PDF 321 Kb] — this key policy details how operators should interpret and apply section 26(3) of the Community Care and Assisted Living Act. The section prohibits an assisted living operator from housing people who are unable to make decisions on their own behalf. It explains how operators should screen residents for suitability for entry, keep a watchful eye over residents during their stay at the residence to ensure ongoing suitability, and start the exit process when residents are no longer able to make the range of decisions necessary to function safely in the residence.
Personal Assistance Services [PDF 57 Kb] — an overview of the difference between offering personal assistance at the support and prescribed levels, the health and safety standards that apply to providing personal assistance at the prescribed level, and how operators ensure appropriate professional oversight of non-professional staff.
Medication Services [PDF 91.7 Kb] — details four levels of medication assistance that can be provided in assisted living, and the policies and procedures an operator must have in place to provide medication assistance at the prescribed level.
*** UPDATED *** Serious Incident Reporting [PDF 50.8 Kb] — details what constitutes a serious incident that must be reported to the OALR, and how to report it.
Complaint Resolution [PDF 69.3 Kb] — discusses the operators’ and the OALR’s complaint resolution processes.
Meal and Dietary Services [PDF 91.3 Kb] — explains the difference between meal service (one of the five required hospitality services) and therapeutic diets (one of the personal assistance areas an operator can offer in an assisted living residence). Food Safety [PDF 50.6 Kb] — outlines safe food-handling practices for operators who house six or fewer residents. Operators of larger residences, who must have a Food Premises Permit, may also be interested in reviewing this policy. *** NEW *** Prevention and Control of Infectious Diseases [PDF 76 Kb] — explains how registrants can meet outcome 1.6.1 of the Health and Safety Standards regarding the prevention and control of infectious diseases, and outlines the role of public health in response to infectious diseases in assisted living residences. FormsApplication for Registration Form [PDF 483 Kb] — must be completed and submitted at least two months before opening a residence.
Personal Assistance Services Self-Assessment Worksheet [PDF 304 Kb] — this worksheet helps operators and applicants assess the extent to which they are offering personal assistance in any of the six service areas, and whether they are doing so at the prescribed level. The worksheet must be completed and submitted to the OALR at least two months before opening a residence. *** UPDATED *** Serious Incident Report Form [PDF 185 Kb]— this form must be filled in by residence site managers when reporting serious incidents such as attempted suicides, unexpected deaths, abuse or neglect by staff, medication errors and fires. The form must be submitted to the Office of the Assisted Living Register no later than the next business day after a serious incident. Media ReleasesCountdown to Registration, 2004 - Introduction to the Regulatory Model and Registration Process [PDF 79.4 Kb] Premier's Council on Aging and Seniors’ Issues, 2006 — Overview of the Regulatory Model [PDF 116 Kb]
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