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Ministry of Health

Home and Community Care Policy Manual

Home and community care services provide a range of health care and support services for eligible individuals who have acute, chronic, palliative or rehabilitative health care needs. These services are designed to complement and supplement, but not replace, the efforts of individuals to care for themselves with the assistance of family, friends and community.

The range of services includes home based services such as case management, community nursing, community rehabilitation and home support services, and community based services such as adult day services, assisted living services and residential care services, including respite care, convalescent care and residential hospice palliative care services.

Home and community care services are intended to:

  • support clients to be independent and in their own homes for as long as possible;
  • provide services in the community to clients who would otherwise require admission to hospital or to residential care services;
  • provide assisted living and residential services to clients who can no longer be supported in their homes; and
  • provide services that support quality of life for people who are nearing the end of their lives, and their families.

Home and Community Care Policy Manual

  1. Table of Contents (PDF  98K)
  2. Overview (PDF 155K)
  3. Client Access  (PDF 188K)
  4. Performance Management (PDF 104K)
  5. Home Health Services (PDF 237K)
  6. Housing and Health Services (PDF 171K)
  7. Residential Care Services (PDF 304K)
  8. Client Rates (PDF 231K)
  9. Glossary of Terms (PDF 127K)
  10. References (PDF  28K)

Latest Updates

Please see Policy Manual Updates for a list of recent changes made to the policy manual. Policy manual updates will be printed in red type.