Planned MSP Service Interruption December 6-9, 2014

Please be advised that updates to your Medical Services Plan (MSP) account cannot be completed on the following days:

  • Monday December 8
  • Tuesday December 9

The Ministry of Health is replacing the MSP computer system during this time. Agents will be able to access your MSP account for information only, but will not be able to complete changes to your account. This includes making any changes to your personal information, such as address changes.

For full service, please contact Health Insurance BC up to and including Friday, December 5th or after Wednesday, December 10th.

This planned service interruption may have impacts to BC Services Card requests during this period. For more details, please visit

We apologize for any inconvenience and look forward to serving you soon.

Medical Services Plan of B.C.

The Medical Services Plan (MSP) insures medically-required services provided by physicians and supplementary health care practitioners, laboratory services and diagnostic procedures. For an overview of MSP, view the following brochure (PDF). You can also request a copy of the brochure from your local Service BC location or by contacting MSP.

For information about financial assistance with prescription drug costs, go to PharmaCare.

Health Insurance BC is the name for the administrative operations of the Medical Services Plan and PharmaCare, including Fair PharmaCare. Visit the Health Insurance BC website for more information and links for B.C. Residents at

See Frequently Asked Questions for a comprehensive list of the most common questions and answers about MSP.

Note: All information in this web site is subject to change in accordance with the provisions of the Medicare Protection Act and Regulations and the Hospital Insurance Act and Regulations. If a discrepancy exists between the information in this site and the legislation, the legislation will prevail.

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