New MSP Computer System

The Ministry of Health recently replaced the Medical Services Plan (MSP) computer system. This significant change has updated a system that was over 30 years old.

Please be patient with our Health Insurance BC agents as they are learning and adjusting to the new system, and may take more time to assist you.

We apologize for any inconvenience and appreciate your understanding.

Medical Services Plan of B.C.

The Medical Services Plan (MSP) insures medically-required services provided by physicians and supplementary health care practitioners, laboratory services and diagnostic procedures. For an overview of MSP, view the following brochure (PDF). You can also request a copy of the brochure from your local Service BC location or by contacting MSP.

For information about financial assistance with prescription drug costs, go to PharmaCare.

Health Insurance BC is the name for the administrative operations of the Medical Services Plan and PharmaCare, including Fair PharmaCare. Visit the Health Insurance BC website for more information and links for B.C. Residents at

See Frequently Asked Questions for a comprehensive list of the most common questions and answers about MSP.

Note: All information in this web site is subject to change in accordance with the provisions of the Medicare Protection Act and Regulations and the Hospital Insurance Act and Regulations. If a discrepancy exists between the information in this site and the legislation, the legislation will prevail.

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