Payment of Fee-for-Service Claims
Payment of Claims
MSP accepts claims for medically required services that are MSP benefits, provided by practitioners who are enroled with MSP and in good standing with the licensing body governing their profession.
Practitioners who submit claims for fewer than 2,400 services per year and earn less than $72,000 annually in fee-for-service payments (who do not submit to MSP via TelePlan) may now submit claims online free of charge with the Pay Practitioner and Pay Patient Claim forms available at: www.hibc.gov.bc.ca.
After September 30, 2012 Claim Cards or Claim Forms submitted by mail will no longer be processed except for the claim types listed below.
The following claim types are permitted exemptions and claims may be submitted by mail using the downloadable “Fill, Print and Mail” format:
If a practitioner can demonstrate that they reside in a community without internet access or that obtaining internet access will cause significant financial hardship, they can submit their claims via mail using a Claim Form. Practitioners must request an exemption in writing demonstrating that obtaining internet access will cause significant hardship. Requests for an exemption should be sent to Health Insurance BC.
Payment of claims is made at the middle and at the end of each month, either by direct bank deposit (electronic funds transfer) or by cheque. To apply for direct bank deposit, complete an Application for Direct Bank Payment or Request for Change to Banking Information. Health care practitioners who are opted-out of MSP receive payment for services provided at the end of each month.
A payment for claims submitted via Teleplan normally includes claims received at least seven days prior to the next payment date. However, if the claims information is incomplete or inaccurate, or if the claim requires manual adjustment, processing and payment of the claim may be delayed. A few days prior to the payment date, the Claims Processing System issues a remittance statement or payment summary record for the payment period. Practitioners billing electronically receive their statements electronically; those billing through online forms submission receive their statements by mail.
Assignment of Payment
An assignment of payment is a legal agreement through which a practitioner designates that MSP payments for his or her services are to be made to another practitioner or to a group such as a clinic or hospital. MSP refuses claims submitted before the assignment processing has been completed.
MSP has developed an emergency payment system for those who receive their payment by direct bank deposit, to ensure there is no disruption in payment if claims cannot be processed due to a labour disruption or any major system problem. This amount is based on the average payment over the last 12 months, or if you have been practicing for less than that, a formula will be used to determine the eligible amount.
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