Contact PharmaCare at Health Insurance BC

Health Insurance BC administers the Ministry of Health's PharmaCare program on behalf of the Pharmaceutical Services Division. Health Insurance BC can answer your questions about both the Medical Services Plan (MSP) and PharmaCare.

 

By Phone

From Vancouver, call 604-683-7151
From the rest of B.C., call toll-free 1-800-663-7100

For questions about PharmaCare, Customer Service Representatives are available:

  • Monday to Friday, 8:00 a.m. to 8:00 p.m. (except statutory holidays)
  • Saturday 8:00 a.m. to 4:00 p.m. (except statutory holidays)

For questions about the Medical Services Plan (MSP), Customer Service Representatives are available:

  • Monday to Friday, 8:00 a.m. to 4:30 p.m. (except statutory holidays)

Reminder: You can register for Fair PharmaCare 24 hours a day, 7 days a week if you meet the eligibility requirements for online registration.

 

By Mail

Fair PharmaCare plan enquiries:

Fair PharmaCare Administration
PO Box 9655 Stn Prov Govt
Victoria BC V8W 9P2

All other PharmaCare enquiries:

PharmaCare
PO Box 9655 Stn Prov Govt
Victoria BC  V8W 9P2