Policies and Procedures Manual

This manual provides the policies and procedures of PharmaCare and PharmaNet, intended primarily for the use of British Columbia pharmacists.

This manual was published in September 2003. Please consult the PharmaCare Newsletter and PharmaNet Bulletin for updates to the contact, policy and procedural information it contains.

This manual is not intended as an authority on legislation and government regulations affecting pharmacies or on the policies and regulations of the College of Pharmacists of British Columbia nor is it intended as a guide to the PharmaCare benefit status of particular prescription drugs or medical supplies.

• Table of Contents (PDF 16 kb)
• 1. Introduction (PDF 250 kb)
• 2. Pharmacy Practices  (PDF 842 kb)
• 3. Patient Information Confidentiality (PDF 313 kb)
• 4. Drugs and Medical Supplies (PDF 314 kb)
• 5. Pharmacy Business Operations (PDF 187 kb)
• 6. Fees and Payments (PDF 1003 kb)
• 7. Troubleshooting (PDF 551 kb)
• 8. PharmaCare Plans (PDF 370 kb)
• 9. PharmaCare Programs (PDF 263 kb)
• 10. Other Coverage Policies (PDF 438 kb)
• Glossary (PDF 204 kb)
• Appendix A (PDF 356 kb)
• Appendix B (PDF 168 kb)
• Index (PDF 200 kb)
• Supplement for Offline Pharmacies & Suppliers (PDF 126 kb)
• Supplement for prosthetic/Orthotic Supplies (PDF 803 kb)
  • Prosthetic & Orthotic Program – General Statement of Policy (PDF [an error occurred while processing this directive])