Resources

• Contacts
• Presentations
• Publications
• Organizations Working with Older People
• Government Agencies Working with Older People
• International Agencies Working with Older People

Health and Seniors Information Line

Toll-free: 1-800-465-4911
Victoria: 250-952-1742

The Health and Seniors Information Line is a “one stop” location to obtain information on both health and non-health related federal and provincial government programs and services for older British Columbians. The Line also provides general public with information about health services and the health care system.

Type of Service Offered

Assistance in identifying the programs or services available to the caller.

Assist older people in the following financial programs:

Housing
Financial
Health Services

Provide information on the health authorities:

Public Health (flu shots, vaccines, travel immunization)
Home and Community Care
Mental Health
Environment Health

Assist HIBC (Health Insurance BC) by issuing new replacement CareCard, address change to BC CareCard, issuing application kits to residence of BC, cancelling MSP coverage for a death in a family or direct callers to HIBC.

Provide interpretation of a wide variety of Health media releases, legislation, policies, programs and services.

Distribute publications on behalf of program areas or ministries:

BC Seniors’ Guide 4 languages, French, English, Chinese, Punjabi)

BC Health guides (4 languages, French, English, Chinese, Punjabi)

BC Healthy Eating for Seniors Guide   (English)

Various Pamphlets