Ministry of Health ServicesGoverment of British Columbia
Surgical Waitlist Registry
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Privacy Impact Statement

System Overview

This website educates both patients and the public about wait lists and ensures patients are reasonably informed about their options.

The website allows patients to get data on wait times by surgical category, by hospital, and by surgeon. To complement this information, the ministry also provides a 1-800 number that patients can call to find out how best to put this information to use.

The website is monitored by the regional coordinators, and by ministry staff who can answer patients' questions, and advise them of specialists or hospitals where more timely care might be available.

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Purpose for Establishing System

This website provides B.C. physicians a single source to check the wait lists of specialists in their region before referring patients for specialized surgery or treatment. It also provide patients with the information they require to make informed choices so that they are not being delayed for services unnecessarily.

Timely access to surgical procedures is at the core of any health care system.

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Collection of Data

Wait list data has been collected since 1994, from hospitals performing more than 1,000 in-patient and day-care surgeries each year.

Only the ministry can collect the information province wide and provide it to the public and physicians on a province-wide basis.

Purpose for Collection

The purpose for collection is to monitor and potentially manage health care services — specifically wait lists and wait times.

Authority for Collection

The Ministry of Health has the authority to collect any personal information contained in wait list data from health authorities under section 26(c) of the Freedom of Information and Protection of Privacy Act. The information relates directly to and is necessary for an operating program or activity of the ministry.

Any personal information about third parties that the ministry collects from hospitals is done pursuant to section 27 (1)(b) of the Freedom of Information and Protection of Privacy Act, which allows the ministry to collect information that may be released to it by another public body. Hospitals have the authority to release this data to the Ministry of Health for a consistent purpose under section 33 of the Act.

The Minister of Health derives the mandate to take account of the interests of health and life among the people of British Columbia from the Health Act.

The ministry's wait list registry project is an integral component of health care management within the province. Wait list management is part of the public accountability process.The need to monitor and manage wait times is a reality in any jurisdiction with a public funded health care system.

How Information is Collected

The Ministry of Health arranges with health authorities to obtain wait list data from their hospitals. The ministry records and aggregates the reported information into the Wait List Registry.

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Accuracy of Information

There is an unbroken chain of information flow from surgeon to Ministry of Health.

Surgeons provide hospitals with surgery scheduling information. Hospitals input the information by trained hospital staff. The health authorities capture the electronic data from the hospitals and forward it to the ministry. The ministry downloads it directly into the Surgical Wait List Registry.

The ministry receives updated data monthly. Any errors identified by the ministry are reported back to the hospital, and corrected by the hospital.

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Corrections

Any person identifying errors or omissions on the website can inform the ministry by using the Feedback Form. The public and physicians can also use this form to submit requests for correction, or comments. This input provides the ministry with feedback on how to improve the accuracy and usefulness of information on the site.

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Use

The ministry uses wait list information supplied by health authorities for the purpose of improving management of health service delivery. Management strategy for wait lists involves utilization analysis to make decisions on funding, re-allocation of resources, physician recruitment, and other practices.

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Disclosure of Information

The information published on the ministry's Internet site is only a subset of the full data set on which the Wait List Registry is based, and contains:

  • Surgeon names;
  • Type of surgery (some specific procedures and some broad categories);
  • Number of patients waiting; and
  • Median wait times.

The personal information released by the ministry without specific consent, under section 33.1(c) of the Act, for a consistent purpose. Section 34 defines consistent purpose as "having a reasonable and direct connection" to the purpose for which the information was originally collected, and "necessary for … operating a legally authorized program of the public body that uses or discloses the information."

Reasonable and Direct Connection

This disclosure is consistent with the purpose for which the information was collected by the ministry — i.e. the broad management of the health care system, and more specifically the monitoring and management of wait lists and wait times.

Necessity for Operating Program

The release of surgical wait list information is necessary in order to provide patients with information they can use to assess their options. They can then make informed choices to ensure they are not being delayed for services unnecessarily.

Security

The information available on the ministry website is a discrete subset of the full Wait List Registry. Only the specific information in this subset is downloaded onto the website server. There is no link from the subset information to the full Wait List Registry.

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Privacy Impact

The website does not contain any patient identifiers, and its publication should not have any privacy impact on individual patients.

Physician names and their areas of specialization are already publicly available through the Ministry of Health or the College of Physicians and Surgeons. In essence, the wait list number associated with each surgeon is the only "new" information that has not previously been made public. There is no anticipated harm to individual surgeons through the release of this information. The invasion of privacy is minimal, and in the public interest.

In assessing the invasion of privacy, it is helpful to look to section 22 of the Act. The release of wait list information can be said not to constitute an unreasonable invasion of privacy on grounds analogous to section 22(4)(e) of the Act, which states that it is not an unreasonable invasion of personal privacy, if the information released is "about the third party's position, functions, or remuneration as an officer, employee or member of the public body".

Surgeons operate in publicly funded hospitals, and thus can be said to play a role comparable to a "member of a public body."

 

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Last Revised: December 18, 2007

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